Mobile app & early access
Availability, onboarding, profile, meals, workouts, progress, and feature feedback.
Ask about the appSupport / Start here
A clear pathto help.
Choose the topic that fits, try the available self-service control, or send the team a focused note.
Email support01 / Before you write
The fastest answerstarts with context.
Include the feature, what you expected, what happened, your device and operating-system version, and any safe error message. A screenshot is useful only when it contains no private health data, access code, or account credential.
Never send a password, sign-in token, full medical record, private meal photo, or another person’s information by ordinary email.
Route the question once.
Reader account
The Daily login, password recovery, saved stories, reactions, comments, and newsletter controls.
Reader supportPrivacy & account controls
Export, health-provider disconnect, AI chat deletion, newsletter removal, or full account deletion.
See account controlsAccessibility
Report a barrier or ask for the same information in a more accessible format.
Accessibility supportSecurity
Report a suspected vulnerability or account-security concern without sending exploit data through public comments.
Security reportingPress & partnerships
Media background, brand assets, research conversations, and aligned partnership ideas.
Press resourcesPassword recovery
Use Forgot password on The Daily login page. For privacy, the screen shows the same response whether or not an email address is registered.
Connected health
You can stop future device access in platform settings. Use Moow’s in-app Disconnect control as well when you want imported provider data removed from Moow.
Moow AI history
Delete individual conversations from AI history. Turning off Moow AI stops future generation while keeping existing history available for review or deletion.
Urgent or medical situations
Moow support and Moow AI are not emergency channels. If someone may be in immediate danger, contact the appropriate local emergency service. For medical decisions, contact a qualified professional who can assess the person directly.
Still need help?
Send onefocused note.
The public support channel is hello@moow.ai. Please keep sensitive health and account information out of ordinary email.
Email support